Customer Care

Quick Links
•	Billing Information
•	Frequently Asked Questions
•	Glossary
•	Internet Information
•	Kentucky Relay
•	Payment Information
•	Share Your Story
•	Software Downloads
•	Telephone Information
•	Text Messaging
•	Tutorials
•	Web Design Resources
•	Do Not Call FAQ's

Customer service is our highest priority at SouthEast Telephone. Each member of our Customer Care Team is experienced, friendly, and professional. You can always be assured of receiving individual attention and prompt answers to your questions.

Our Customer Care Team is available by phone toll-free at 888-364-9000 or one of our local tech support numbers across our service area, E-mail and

The Customer Care Department is available from 6:00 AM to Midnight Monday through Friday, and 7:00 AM to Midnight on Saturdays.

In this section of our Website, you can find out technical information about and browse collected resources relating to our Dialup Internet and DSL, Telephone, Paging, and Web Hosting products as well as our Billing process.

In addition you can browse Frequently Asked Questions, a Glossary of Technical Terms, Recommended Software Downloads, Do Not Call FAQ's, and Tutorials covering a variety of subjects.

Finally, if you have a Special SouthEast Telephone Story you would like to share with us and others, you can submit it to us.