Call Trace
Description
Call Trace enables a customer to initiate an automatic trace of the last call received. The customer is not provided with the traced number.
Function
The function of Call Trace is:
- Upon activation , network automatically sends information to the Central Office
- Information forwarded to the Security Department Annoyance Call Bureau/Center indicates:
- Calling number
- Time
- Date of the call
- Time and date trace initiated
Usage
To activate Call Tracing after a call:
| Step | Action |
| 1 | Terminate the call |
| 2 | Pick up the phone again and listen for dial tone |
| 3 | Dial *57 (1157 for dial pulse). |
| 4 | Hear confirmation announcement and hang up. The confirmation announcement will say: Your call has been traced. If you wish to investigate further, contact your telephone company Annoyance Call Center with date and time of trace |
| 5 | You must contact the Annoyance Call Bureau (ACB) for further investigation ** |
**NOTE: Only required after initial activation of Call Trace.
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